Visit customer site and engage with customer team members at various levels across departments and hierarchy to maintain desired VoC.
Act as a Key Account Manager for business handling of large and strategic OEMs.
Responsible for achieving set targets of turnover, profitability and other growth targets from the OEM accounts and new business development.
Introduce Gilard via a formal presentation to new customers and coordinate for high-level customer meetings.
Coordinate with Sales team and resolve any issues at customer end.
Responsible for business development and get new RFQs from customers for development at Gilard via Gilard's website.
Ensure timely collection of Payments from customers to ensure healthy account receivables.
Provide support to customers for delivery, quality or any special requests.
Make tour plans for customer visits and make daily tour reports.
Work closely with cross functional, engineering and delivery teams to ensure smooth execution of projects.
Identify market trends, requirements, market activities and competitor information.
B.Tech in Mechanical Engineering
Preferred Experience of minimum 10 years to maximum 12 years
Negotiation skills
Experienced in making a business plan
Understanding of financial planning and costing for turnover and profitability calculation.
Understand products and their applications, different types of manufacturing technologies.
Understand sales process like invoicing, billing, freight, scheduling, order booking etc.
Good presentation & Communication Skills
Creative thinking and opening up new business opportunities
Good Interpersonal Skills and active in follow up.
Willingness to travel and Good report writing skills
Linear, logical, analytical thinker with problem solving ability
Proficiency in MS Office